Digital Transformation in Large Enterprises

Speaker 1: Thanks Pat for sitting down with us today. Today, we're talking about digital transformation in big enterprises. You've done a lot of digital transformations in these big enterprises. What is a common theme? What are, I guess, maybe just three things that you see that really help people digitally transform?

Pat: Great question. I think the first thing and most important thing I would look at would be the executive buy-in and accountability. Large scale transformations tend to have a very long timeline, and different companies have different levels of turnover, but the longer the timeline, the more likely you are to have that turnover. Getting their buy-in, and having the accountability is probably one of the most important things.

Speaker 1: Once you have executive buy-in, what's the next step for customers? What's the next planning step that you would do?

Pat: Yeah, I think once you get the buy-in there, then it's proving that you can establish a roadmap and a project plan that's gonna get you to the goals that ... your business objectives that you're actually trying to accomplish from a digital transform perspective.

Speaker 1: When you have established this roadmap, what's the last thing that you would say makes this program successful?

Pat: Let's put the business and IT in a room together so that they're all on the same page because-

Speaker 1: Let them fight it out?

Pat: Right. It is the concept of superusers, or you have a business person that really understands IT is something that is ... all the users should have that capability, and I think that's where you become successful.

Speaker 1: When you really want to transform at an enterprise level, executive buy-in, a clear road map, get everybody in the same room, and on the same page?

Pat: That's right.

Speaker 1: Great, well thanks for sitting down with us today, and you can checkout more videos about digital transformation and transforming at the enterprise level here on this channel.



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