What are the differences between SaaS and Self-Managed?
The key difference with SaaS is that Camunda hosts and guarantees uptime – Camunda take care of all infrastructure setup and maintenance allowing developers to focus on building value rather than building & maintaining infrastructure. Camunda's infrastructure is optimized for Camunda ensuring maximum uptime, consistent low-latency, and high standards of security.
With Self-Managed – you host with no uptime guarantees. This means your team is responsible for setup, performance, security, redundancy, and maintenance.
Both SaaS and Self-Managed have a free tier. For additional details, visit the Camunda pricing page.
What considerations are being made regarding the strict regulatory requirements of some customers?
We take security and privacy seriously. Camunda’s security and privacy programs are led by a Chief Information Security Officer (CISO) and a data protection officer (DPO). In addition, Camunda have teams focusing on information security (InfoSec), regulatory compliance, software vulnerabilities, and Camunda security operations to keep your data private and secure. Additionally, Camunda is ISO 27001 and SOC2 Type 1 and Type 2 certified. Further details.
For those customers who still require hosting on their own hardware or infrastructure, Camunda has the ability via Camunda Self-Managed edition.
Where can we find a product roadmap?
Camunda is happy to share a detailed roadmap with interested customers on a case-by-case basis – this will be presented by the product team and should be requested via your customer success manager. Camunda also maintain a public roadmap on GitHub.
How different is the knowledge needed for operating Camunda 8 compared to Camunda 7?
One of the great benefits of Camunda's SaaS offering is it reduces operational overhead. For those running our Self-Managed edition, it is important to have a working knowledge of Docker & Kubernetes as well as some education around the differences in performance tuning between Camunda 7 and 8.
