User experience & support

Design Systems 101: Building a Cohesive User Experience with BP3

Explore BP3’s guide on building scalable, cohesive design systems for enterprises. Learn the importance of full-stack design systems and governance.


Design Systems 101: Building Scalable, Cohesive User Experiences
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Introduction

Enterprise transformation can be daunting, especially when it comes to creating a unified user experience across your digital platforms. Since 2007, BP3 has been partnering with organizations to help them navigate the complexities of integrating technology, design, and business needs. 

At the heart of this transformation lies an essential tool: the design system. In this article, we'll explore what a design system is, why it's critical for enterprise success, and how BP3's structured approach ensures your design system is more than just a collection of UI components.

Why Design Systems Matter

A design system is not just a toolkit of visual elements—it’s a framework that enables teams to collaborate, innovate, and create consistent experiences at scale. Especially in large organizations, the absence of a robust design system can lead to inefficiencies, misaligned goals, and inconsistent user experiences, all of which undermine growth and user satisfaction.

Key Benefits:

  • Efficiency: A well-structured system cuts down on redundant work, saving valuable development time.
  • Scalability: Design systems provide the flexibility needed to grow and evolve with your enterprise.
  • Consistency Across Platforms: Unified visual, interaction patterns and messaging improve user comprehension, satisfaction, and onboarding.

Is Your Design System More Than Just a UI Kit?

Design systems can take different forms depending on an organization’s goals. While companies may start with one version, they often need to evolve into something more comprehensive. Here's a breakdown of the different types:

1. The Visual Kit

The most basic type, focusing on visual consistency like colors, typography, and UI elements. While a good starting point, this approach may fall short in addressing user interactions and content strategy, limiting scalability as products evolve.

2. Component Library

This takes it a step further by offering reusable components, which improve development efficiency. However, without clear interaction and documentation guidelines, teams may interpret components differently, leading to inconsistent experiences.

3. Content Guidelines

Often overlooked, content guidelines ensure consistent messaging and tone across platforms. They provide a unified approach to writing, reducing confusion and improving user comprehension. Without them, even visually cohesive interfaces can feel fragmented due to inconsistent language.

4. Full-Stack Design System

The most mature type, combining visual elements, components, detailed interaction guidelines, content guidelines, and governance processes. Teams have a clear understanding of how all elements work together, from interaction design to content strategy. Governance ensures the system evolves without losing its effectiveness.


BP3's Experience in Design Systems

At BP3, we’ve seen the pitfalls organizations face when implementing design systems without a structured approach. Inconsistent user experiences, messaging, and longer development cycles are common problems. Our experience allows us to help companies create adaptable, scalable systems that meet both business and user needs.

Case Study: Streamlining a Legal Client's Design System

We recently worked with a large legal firm that struggled with fragmented design assets spread across teams. The absence of a unified design system caused significant issues:

  • Increased Development Time: Teams spent time recreating components, leading to duplicated efforts. 
  • User Confusion: Inconsistent design and navigation led to usability issues and dissatisfied users.

BP3’s Process: Building a Structured Design System

We partnered with cross-functional teams to implement a comprehensive design system that included:

  • Centralized Visual Styles and Component Libraries: We consolidated design assets into a single source of truth.
  • User-Informed Interaction Guidelines: Clear guidelines, shaped by user feedback, gave teams direction and eliminated ambiguity in user experiences.
  • Content Guidelines: We standardized messaging and tone across platforms, ensuring consistency in previously siloed applications.
  • Governance: Ongoing governance ensured the design system evolved without becoming outdated.
  • Strategic Staffing: We worked with the client to ensure the design system had proper staffing, including dedicated design leads and technical teams to maintain and evolve the system.

Results: This led to faster development and higher user satisfaction, demonstrating the key role a structured design system plays in helping your business grow. 


The Design System as a Living Organism

A design system isn’t a one-time project—it’s a living system that evolves with your business. As products, teams, and user needs change, the system must adapt. Governance and ownership are critical to keeping it relevant and delivering value over time.

Key Takeaway:

Neglecting your design system's evolution can lead to inconsistent designs and copy, wasted resources, and declining user satisfaction. BP3 ensures your design system scales with your business and continuously delivers results.


Conclusion: Ready to Build a Living Design System?

BP3’s experience in developing design systems enables us to create frameworks that not only improve your product but also adapt to future needs. Our structured approach ensures that your design system supports scalability, efficiency, and consistency across teams.

Ready to transform your user experience? Click the button below, and we’ll contact you within 24 hours to discuss how our services can help your organization thrive.

 

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